This section will answer all remaining questions regarding the preparation of your trip. We hope that our information section answers all of your queries. Feel free to reach out to us if your inquiry is not listed.

Reservation

Choose among our wide selection of tours. Add them to your cart and proceed to check out. We will send you by email your excursion vouchers to print and present on the day of the tour.

You can book all of your tours right now! We will also accept all bookings done once in Punta Cana.

Yes, you can book when you are in beautiful Punta Cana. To fully enjoy your vacation time, we suggest that you reserve your tours before your arrival.

A lot of tours are offered on a daily basis. When booking your excursions, you will find the available days in blue on the calendar.

Most tours have a reduced price for children under 12 years old. Children of 12 years old will pay the normal price. You can also take a look at our price list for more information.

Payments and Procedures

We only accept credit card payments. All payments will be processed in the local currency, the Dominican peso.

We service all hotels in Punta Cana.

Yes, transportation from your resort is included in all the excursions from Punta Cana.

We do our best to keep our excursions in small groups of 30 people or less. Depending on the season and the reservations, we may accept a few additional people.

Rain showers are frequent but usually very short. In the Dominican Republic there are only 30 days of rain per year. However, if your excursion is cancelled due to weather conditions, we will offer you the option of re-scheduling your trip to another day. If re-scheduling is not possible, we will refund your excursion.

Yes, we do. With 12 people or more on the same tour, we can offer you a group discount. Send us an email with information on your group and we’ll be in touch with great offers.

Concept Tours Agency

Our agency is within a 10 minute walk from the following hotels: Punta Cana Princess, Bavaro Princess, Caribe Club Princess, Tropical Princess, Occidental Grand Punta Cana, Paradisus Punta Cana and Grand Palladium Resorts.

You are within a 10 minute walk if you are staying in one of the following hotels: Punta Cana Princess, Bavaro Princess, Caribe Club Princess, Tropical Princess, Occidental Grand Punta Cana, Paradisus Punta Cana and Grand Palladium Resorts. If you are staying in another resort, you may need to take a taxi. Ask the bell boys of your hotel for the taxi fare.